Often, when we look at our return policy for lost items, or items that were mistakenly left at our businesses by customers, we look at the financial aspect of it. We see the item as a number and not the person that the item belongs to. There is a cost involved with shipping the item …
Summer is coming! With the Summer holiday comes a lot of people travelling from one place to another, visiting relatives, spending the holiday with loved ones or just taking advantage of the long weekend and getting in some much needed rest at their favourite holiday spot. What does this mean for you? If you operate …
For many travellers, their hotel room is a place where they can relax, sleep, clean up and store their items temporarily while on holiday. Unfortunately, hotel rooms are also one of the leading places in the world for misplaced belongings. For hotel management, it can be incredibly time consuming and expensive to return lost and …
One of the most important aspects of running a business, whether it is service or product related, it customer service. And the latest industry trend is creating and improving your customer experience which can enhance customer service and help your business become successful. If you are looking for ways to improve customer experience in your …
